PARTY ALL THE TIME - Mobile DJ Services

Satisfaction Survey


Event Date: Friday, April 24, 2009
Event Type: Wedding
Event Location: SC Aquarium
Event Staff: DJ Doug
   
Quality of Customer Service via Email: Excellent
Quality of Customer Service via Phone: Excellent
Quality of Customer Service at Event: Excellent
Overall Customer Service: Excellent
Quality of Website: Good
Planning Assistance: Good
Friendliness of your DJ: Excellent
Promptness of your DJ: Excellent
Professionalism of your DJ: Excellent
DJ's Performance: Excellent
DJ's Appearance: Good
System Appearance: Good
Sound Quality: Good
Overall Volume Levels: Excellent
Music Selection: Excellent
Incorporation of Requests: Excellent
Lighting Effects: N/A
Feedback from Guests: Good
DJ's Cooperation with Other Vendors: Good
Overall Performance Rating: Excellent
   
Is there anything specific that can be improved upon? The only problem was a miscommunication. I had requested lapel mics, and when DJ Doug talked to the wedding planner, he said no mics were needed. It wasn't until a few days before the wedding that I found out there were no mics. However, when Doug found out there was a problem, he immediately went out and secured the mics. My only suggestion would be that when the bride or groom requests something that the planner cuts, please confirm with the bride and groom.
Additional comments or suggestions?
   
Would you recommend this service to others? Yes
May your comments be shared with others? Yes
May your name be added to a list of references? Yes
   
Name: Jeremy kirtz
Email: kirtzjf <at> gmail.com
Phone: 843 3670350

Survey Submitted on Saturday, May 09, 2009